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Shipping and Returns
What is your return policy?
 

If you are unsatisfied with apparel purchased from silvermt.com we gladly accept returns/exchanges within 30 days of purchase provided that the item has not been used and the original tags are still attached.

For returns you can expect a full refund to your credit card within 7 to 14 days from the day we receive the returned gear. In some cases, it may take an additional 2 weeks to be visible on your credit card statement.

Exchanges will be processed within 5 days from the day we receive the merchandise.

Customers are responsible for shipping costs unless the product is defective or there was an error in the original shipment.

RETURNS/EXCHANGES INSTRUCTIONS: If you need to return/exchange an item, please print and fill out the returns/exchanges form below.

RETURNS/EXCHANGES FORM : Please email us at jennifers@silvermt.com and we will email you a Returns/Exchange Form.

Be sure to fill out the form completely with your original order # from the packing slip, item(s) being returned, the reason for return, shipping info and email. If exchanging, clearly specify the item(s) being returned and what you would like to exchange them for. If there is an increase in price, we will contact you for credit card information. You will not be charged for return shipping.

Include this form in your package and ship.

We recommend using a carrier that can provide you with tracking information to assist with a faster exchange.

Any further question please email jennifers@silvermt.com